Smart Hands

Smart Hands

Pinebreeze Technologies is a leader in providing Smart Hands professional services to collocated clients. We enable remotely located clients to avoid the cost and management burden of adding headcount at the colocation site. We provide a 365x24 guaranteed response time SLA. Our Smart Hands professional services include initial buildout; executing service tickets from Remedy, Service Now, or the Pinebreeze Portal; MACs (moves, adds, and changes); troubleshooting; maintaining DCIM solutions; maintaining parts inventories; and escorting vendors. Our Smart Hands professional services became SOC 2 compliant in 2015 in what we believe is a first for Smart Hands service providers. Contact us to discuss your requirements & never have to set foot in your cage again.

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