Smart Hands - Services

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Smart Hands 

Services

Pinebreeze Smart Hands professional services include a guaranteed response time SLA 365x24 so you are never required to travel to your colocation cage again. Contact us to discuss your requirements!

* Physical Design Support

* Initial Buildout

* MACs (moves, adds, and changes)

* Service Tickets Execution - Remedy, Service Now, or Pinebreeze Portal

* Troubleshooting

* Component Installation & Change Out (power supplies, RAM, SFP modules, etc.)

* IP Address Configuration (ILOs, Cabinet PDUs, etc.)

* Asset Audits & DCIM Solution Installation & Maintenance

* Inventory Maintenance (power & patch cables, SFP modules, etc.)

* Vendor Escort & Best Practice Maintenance

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