Managed Services - List


Managed Services


Pinebreeze Managed Services provide a continuous, dedicated physical onsite presence 365x24, enabling a guaranteed very fast 10-15 minute response time SLA. Meet the most stringent requirements without ever being required to travel to your colocation cage again! Contact us to discuss your requirements.

* Physical Design Support

* Initial Buildout

* MACs (moves, adds, and changes)

* Service Tickets Execution - Remedy, Service Now, or Pinebreeze Portal

* Troubleshooting

* Component Installation & Change Out (power supplies, RAM, SFP modules, etc.)

* IP Address Configuration (ILOs, Cabinet PDUs, etc.)

* Asset Audits & DCIM Solution Installation & Maintenance

* Parts Inventory Maintenance

* Vendor Escort & Best Practice Maintenance

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